Frequently Asked Questions (FAQs)

At Front Range CASA, we understand that you may have questions about our mission, volunteering, or how you can get involved. This page provides clear answers to some of the most common questions we receive. If you don’t see your question here, feel free to contact us directly—we’re happy to help!


About CASA

What does CASA stand for?

CASA stands for Court Appointed Special Advocates. Our volunteers are trained advocates who speak up for the best interests of abused and neglected children in the court system.

What is the role of a CASA volunteer?

A CASA volunteer is the voice for a child in court, ensuring their needs and well-being are prioritized. Volunteers:

  • Meet with the child regularly.
  • Collaborate with caregivers, teachers, and child protection workers.
  • Write reports to the court recommending what’s in the child’s best interest.

How is CASA different from Child Protective Services (CPS)?

CASA volunteers are independent advocates appointed by a judge. While CPS focuses on the investigation and management of cases, CASA volunteers focus solely on the child’s needs, providing consistent advocacy throughout the case.

Volunteering with CASA

Who can become a CASA volunteer?

CASA volunteers come from all walks of life. You don’t need a legal or social work background—just a passion for helping children. We provide all necessary training and support.

What qualifications are required to volunteer?

Volunteers must:

  • Be at least 21 years old.
  • Pass a criminal background check and an FBI fingerprint check.
  • Complete 30+ hours of training provided by CASA.

How much time is required?

Volunteers typically dedicate 8–10 hours per month. The time commitment may vary depending on the complexity of the case.

What support is provided to volunteers?

Volunteers receive:

  • Comprehensive initial training.
  • Ongoing education opportunities (12 hours annually).
  • Mentorship and guidance from CASA staff throughout each case.

Do I need to attend court hearings?

Yes, court hearings are an important part of a CASA volunteer’s responsibilities. However, we work closely with our volunteers to ensure they feel prepared and supported.

Children in the CASA Program

Who are the children served by CASA?

CASA serves children who have been removed from their homes due to abuse, neglect, or abandonment. Many of these children are in foster care or other temporary placements.

How are children assigned to CASA volunteers?

When a case enters the court system, the judge assigns CASA to advocate for the child’s best interests. Volunteers are matched based on the needs of the child and the availability of the volunteer.

What age range do CASA children fall into?

Most children in the CASA program are under the age of 18, with a significant number being under 5 years old.
 

Donations and Support

How can I support CASA if I can’t volunteer?

There are many ways to support CASA:

  • Donate: Your financial contributions help fund volunteer training, resources, and advocacy efforts.
  • Spread the Word: Share CASA’s mission with your network.
  • Participate in Events: Join us for fundraising and awareness events throughout the year.

How are donations used?

Donations directly support CASA’s work, including:

  • Volunteer recruitment and training.
  • Providing resources for children in the program.
  • Community outreach and awareness initiatives.

Make A Donation →

General Questions

How do I report suspected child abuse or neglect?

If you suspect a child is being abused or neglected, call the Montana Child Abuse Hotline at 1-866-820-5437 or visit the Montana Department of Public Health and Human Services website. Learn more on our How to Report Abuse page.

Which counties does Front Range CASA serve?

We serve the following counties in Montana:

  • Glacier
  • Pondera
  • Teton
  • Toole

How can I contact Front Range CASA?

You can reach us by: